Reputation Engine / Built for Service Businesses
Your reviews are your storefront.
Every customer becomes a 5-star review. Every negative signal is caught before it goes public. Every reply sounds like the owner wrote it, even when you did not.
Every job
ends with an automatic review request
Private
low ratings routed to you before they go public
12h
AI reply approved by you or auto-published
The Problem
A bad review costs more than you think.
Reputation decides whether the phone rings. Most service businesses leave it to chance, and chance is not kind.
I.
Silent losses
No reviews is as deadly as bad reviews. Prospects see empty profiles and assume you are unreliable. They call the competitor with 140 five-stars instead.
II.
One star, one quarter
A cluster of 1-star reviews turns prospects away before they ever call. One angry afternoon can shape how every prospect sees you for the next quarter.
III.
You do not have time
Owners know they should respond to every review. They do not. Pulse does, in your voice, within hours, on every platform, without you lifting a finger.
How It Works
Four steps. Every customer. Every review captured.
Nirvani Pulse runs silently in the background of every job you complete. The customer pays, the request goes out, the review shows up, and if something goes sideways, Pulse catches it first.
01
The job ends. The request goes out.
Automated SMS and email go to the customer the moment a job is marked complete. Timing is tuned, not too fast, not too slow. One tap to the review platform.
02
The happy ones leave 5 stars.
Guided directly to your review profile. One tap, no login, no searching for your listing. Far more customers finish the review than from a generic please-review-us email.
03
The unhappy ones hit a private loop.
Anyone about to leave negative feedback is intercepted into a private form. You get a heads-up text, you can make it right, and the public review never happens.
04
Every review gets a reply.
AI drafts a response to every review in your brand voice. You approve with one tap, or auto-publish after 12 hours. Every reply. Every platform. Forever.
What Pulse Runs
Every request, interception, and reply, on a system.
Prospects read your reviews before they call. Pulse makes sure what they read is current, complete, and answered.
1 tap
Review Request
The customer taps once from the text or email and lands on your review profile. No login, no searching.
Private
Negative Intercept
Low ratings route to a private form and a text alert to you before anything goes public.
12h
Reply Window
Approve the AI-drafted reply with one tap, or let it auto-publish in your voice after 12 hours.
Every platform
Coverage
Requests, replies, and monitoring run wherever your reviews live, from one account.
Questions
What you are probably wondering.
Part of the full Nirvani platform
Nirvani Pulse runs on the Reputation AI division, which runs alongside the full AI workforce across all divisions.
Explore the Reputation AI division →
READY
Your next customer is reading your reviews.
Make sure they see the business you actually are. Book a live demo and watch a review request fire in real time.