SYSTEM 03 / 15 FEATURES

CRM & Contacts

One record per customer with every call, text, email, booking, and payment on a timeline, plus smart lists, tags, and a visual deal pipeline.

The Features

Every CRM & Contacts capability, in one place

These features run natively inside the Nirvani platform and share one contact record, one automation engine, and one brand system.

01

Full Contact Profiles + Activity Timeline

A complete history of every call, text, email, booking, and payment for every contact, in one place.

Replaces HubSpot Starter

02

Smart Lists (Dynamic Auto-Updating)

Self-updating segments that stay current automatically, no manual re-sorting.

Replaces Klaviyo

03

Tags (Categorization + Automation)

Tag any contact to trigger automations, segment for campaigns, or filter smart lists.

Replaces Keap

04

Unlimited Custom Fields

Capture any information you need on a contact, with no field limits.

Replaces HubSpot

05

Custom Values (Change Once, Update Everywhere)

Store dynamic information like business hours or promo details; update it once and it changes everywhere.

Replaces ActiveCampaign

06

Custom Objects (Unique Data Structures)

Build custom databases linked directly to your contacts for anything the standard CRM fields don't cover.

Replaces Airtable

07

Do Not Disturb (DND) Per Channel

Set do-not-disturb per communication channel, with automatic compliance when a contact opts out.

Replaces SimpleTexting

08

Auto-Merge Duplicate Contacts

Duplicate contacts are automatically detected and merged on import.

Replaces Dedupely

09

CSV Import/Export (Up to 30MB)

Import thousands of contacts at once with intelligent field mapping and full error logs.

Replaces HubSpot

10

Multiple Emails & Phones Per Contact

Store more than one email address or phone number on a single contact record.

Replaces HubSpot

11

Bulk Actions (Mass Operations)

Select thousands of contacts and tag, enroll, update, or delete them all at once.

Replaces Salesforce

12

Tasks (Assigned With Due Dates)

Assign follow-up tasks with due dates and reminders so nothing slips.

Replaces Asana

13

Internal Notes On Contacts

Log private team notes directly on any contact record.

Replaces Pipedrive

14

Sales Pipeline / Opportunities

A visual, drag-and-drop deal pipeline showing exactly where every opportunity stands.

Replaces Pipedrive

15

Lead Source Tracking

See exactly which ad, funnel, or channel drove every single contact.

Replaces Google Analytics

CRM & Contacts

See CRM & Contacts running on your business

A live demo shows exactly how this system fits your operation, connected to the rest of the platform.