01
Inbound & Outbound Calling (In-App)
Make and take calls from your browser or mobile app, every call tied to the contact record automatically.
Replaces RingCentral
SYSTEM 02 / 10 FEATURES
Voice & Phone
A full business phone system without the desk phones.
The Features
Every Voice & Phone capability, in one place
These features run natively inside the Nirvani platform and share one contact record, one automation engine, and one brand system.
02
IVR Interactive Voice Response
Build a visual phone menu so callers route themselves to the right person or department.
Replaces Grasshopper
03
Whisper Message (Agent Context Before Connect)
Hear who's calling and why before you pick up, so your team is never caught flat-footed.
Replaces CallRail
04
Call Connect (Answering Machine Filter)
The caller presses a key to confirm they're human before the call connects, so your team never gets stuck talking to voicemail.
Replaces CallRail
05
Ring Multiple Team Members Simultaneously
Ring up to 6 team members at once on every inbound call so the fastest available person answers.
Replaces OpenPhone
06
Blind & Warm Call Transfers
Transfer a live call to a colleague instantly, or brief them first before connecting.
Replaces Aircall
07
Call Recording
Every inbound and outbound call is automatically recorded and attached to the contact record.
Replaces Aircall
08
Voicemail (Per User + Location)
Each team member gets their own personalized voicemail tied to the conversation history.
Replaces RingCentral
09
Number Pools
Rotate outbound numbers automatically to protect your sender reputation at scale.
Replaces Twilio
10
VOIP Deskphone Support (SIP)
Connect physical desk phones directly, no separate phone system required.
Replaces Twilio Elastic SIP Trunking / 3CX
Other Systems
SYSTEM 01
Communication & Inbox
SYSTEM 03
CRM & Contacts
SYSTEM 04
Calendars & Scheduling
SYSTEM 05
Sites & Funnels
SYSTEM 06
Commerce & Payments
SYSTEM 07
Marketing & Affiliates
SYSTEM 08
Automation
SYSTEM 09
Docs, Forms & Reporting
SYSTEM 10
Content & Community
SYSTEM 11
Template Library
SYSTEM 12
Platform & Admin
All of this runs inside one system under a single account.
Voice & Phone
See Voice & Phone running on your business
A live demo shows exactly how this system fits your operation, connected to the rest of the platform.